Jun 11, 2019
“Business has only two functions — marketing and innovation.” Peter Drucker
Marketing is about creating and keeping customers
Innovation concentrates on creating new levels of performance in one of three areas: people, product, and processes.
Innovation is hard because it requires change and doesn’t always work; therefore it gets resisted.
Angie Simon, President of Western Allied Mechanical, Inc. and incoming President of Sheet Metal & Air Conditioning Contractors’ National Association (SMACNA), joins me again.
Today’s topic, how to implement process innovation, successfully.
Western Allied Mechanical, Inc. is an $85 million-dollar mechanical contractor in the Silicon Valley of California who employs over 220 people. SMACNA, is an industry association representing over 1,800 mechanical contractors in the United States and Canada.
Three Steps of Successful Process Innovation:
Western Allied Mechanical Inc. Website
Sheet Metal & Air Conditioning Contractors’ National Association Website
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